Refund Policy
Simple, clear returns for massage chairs and wellness products.
14-Day Return Policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
Return Eligibility
To be eligible for a return, your item must meet the following conditions:
14-Day Return Window
You have 14 days after receiving your item to request a return.
Same Condition
Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
Proof of Purchase
You’ll need the receipt or proof of purchase to complete your return request.
Important
Items that arrive damaged, incomplete or missing must be reported within 48 hours of delivery. For change-of-mind returns, items must be unused, in original packaging and in resalable condition. Return shipping costs may apply unless the item is faulty or damaged.